The Hotel Resort Officer is responsible for the operations of the hotel.
Primary Responsibilities and Duties
- Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the hotel rooms to increase revenue and occupancy
- Responsible for the daily operations of front office and ensure high standard of service constantly maintained
- Ensure efficient check-in & check-out of guest and members
- Study all reservations for the day and make necessary arrangements before guest's arrival
- Any other duties assigned by the reporting officer
Requirements
- Minimum GCE ‘O’ level education or SHATEC education
- Some experience in a similar capacity would be an advantage
- Computer literate
- Pleasant personality and service oriented
- Willing to work on weekends, public holidays and rotating shifts including mid-night shift
- Singaporeans only.